Find the wording the company actually uses
Policies, quotes, and customer language are buried in drives and chat. Ask from your role. The agent searches only what you are allowed to see, and gives you an answer you can use.
Aure.ink
What the company knowsshouldn't live in one person's head
Looking something up still means asking a colleague. Reports still start from a blank page. When someone leaves, the way you work leaves with them. Aureink hands your files, roles, knowledge, and processes to a desktop agent. Every role can use that shared memory, and put new methods back. Manufacturing, education, retail, and professional services swap skill and knowledge packs. Permissions, audit, and deployment stay the same.
Aureink is organization-only. Installing the app is not enough — you need platform access approval and an organization membership before Desktop work begins.
Requires macOS 13 Ventura or later, or 64-bit Windows 10 1809 (build 17763) or later, so Aureink can run tasks reliably in your system’s built-in secure environment.
What it solves
The jobs people actually need help with
If it cannot find the company's real answer, write something you can hand over, or keep the method when someone leaves — it is not useful yet.
Write materials you can actually submit
Weekly reports, proposals, meeting notes, follow-up lists — drafted from your files and process, not from a blank chat window. You edit. You confirm.
Keep the method when people leave
Templates, caveats, and how-we-do-it notes can go back into the company knowledge base. New hires should not have to reconstruct someone else's chat history.
Every role uses the memory — and fills it
The knowledge base is not a librarian's job. Sales, support, and ops do their own work. Useful wording and conclusions can be returned for the next person.
Use the company's memory. Put new methods back.
Three moves: take what your role is allowed to see, finish the work, leave the method for the next person.
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Take what your role can see
Files, knowledge, and skills follow the job. You do not get the whole company dumped into a chat.
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Let the agent finish the work
Sort materials, write the report, list follow-ups. You can stop, edit, or confirm before anything goes out.
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Put useful methods back
Wording, templates, and conclusions can go into the knowledge base — so the next role does not start from zero.
Product
Every role uses it.
Every role can fill it.
Finish the job for this role first: find the real wording, write the deliverable, chase the follow-up. Then put useful methods back into the company knowledge base. This is not another personal chat window.
01
Create tasks in natural language
Ask for an outcome, not a prompt. For example: “Turn these customer feedback files into a weekly report with key issues and follow-up actions.”
02
Work with approved files
Aureink reads and processes files within approved folders and workspaces, based on the access rules your company defines.
03
Connect tools through Skills
Use Skills to connect data processing, reporting, messaging, internal systems, and repeatable business workflows.
04
Turn context into deliverables
Generate reports, tables, charts, summaries, diagrams, email drafts, and workflow outputs your team can review and edit.
05
Keep the work traceable
See which files were used, what steps were taken, which tools were called, and what outputs were produced.
06
Scale through deployment choices
Start with domestic cloud, use dedicated mainland infrastructure, or plan a private deployment for stricter data and compliance requirements.
Industries
Same company memory. Packs change by industry.
Not a single-vertical product. Manufacturing, education, retail, and professional services swap skill and knowledge packs. Permissions, audit, and deployment stay one model.
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Manufacturing
Turn work orders, quality notes, and supplier letters into reviewable reports and follow-ups.
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Education & training
Campus or training-group operations: knowledge spaces, staff workflows, and auditable assistant use.
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Retail & chains
Store dailies, customer complaints, and HQ briefings become structured actions instead of chat logs.
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Professional services
Contracts, memos, and client files stay inside permissions — with a trail of what the agent used.
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Public sector & enterprise
Reports, policy Q&A, and internal circulars run on the same deployment and audit model.
Use cases
Work that looks the same in every industry
Management reporting
Turn meetings, project notes, spreadsheets, and messages into executive summaries, risks, and next steps.
Customer feedback analysis
Group feedback by issue type, identify recurring themes, and create charts and follow-up lists.
Support and ticket workflows
Classify incoming messages, suggest responses, identify complex cases, and route work to the right team.
Contract and policy review
Extract key clauses, compare versions, and flag items for human review.
Sales and customer success
Summarize account context, prepare follow-up emails, and turn conversations into next actions.
Market and competitor tracking
Collect public signals, summarize movements, and create regular intelligence briefs.
Project coordination
Bring together tasks, documents, updates, and risks so teams can stay aligned.
Team knowledge
Capture reusable context such as templates, project background, customer language, and team preferences.
Who it fits, and what they need
Built for teams that need company knowledge in daily work — with permissions and an audit trail the business can stand behind.
The company brain is grown by every role
A personal chatbot remembers your conversation. Aureink remembers the company: who can see what, which role does which work, and what sits in the knowledge base. After sales uses a customer line, support uses a handling method, or ops uses a weekly template, that can go back in. The next person does not start by asking around. Different industries swap packs. The permission, audit, and deployment model does not.
Shared
One company memory. People take from it according to their role.
Returned
Methods land in the knowledge base. They do not walk out with the person.
Reviewable
Which files were used, how the work ran, what came out — still there to check.
Role
Access and skills follow the job, not a chat window
Back
Useful methods return to the knowledge base
One
Same permissions, audit, and deployment in every industry
Deployment
Deploy AI around your data boundaries
Organizations differ in data residency, infrastructure, system access, and compliance. Aureink gives teams a practical path from a fast pilot to a controlled rollout.
Dedicated mainland compute
For organizations that need clearer data residency within mainland China.
Domestic public cloud
For teams that want to start quickly, control cost, and validate impact before scaling.
Private deployment
For organizations with strict data, network, and compliance requirements. Plan models, compute, and system access inside your own environment.
Frequently asked questions
ChatGPT knows your conversation. Aureink knows the company: files, roles, the knowledge base, and processes. It works from your job, and useful methods can go back for the next person.
No. The core is shared: organization, roles, knowledge, Skills, permissions, and audit. Industry differences are packs of workflows and materials — education is one example, not the product.
Because companies do not just need AI that can act. They need to know what it accessed, why it produced an output, and whether the process can be reviewed later.
Yes. Teams describe the outcome they need. Access, deployment, data boundaries, and Skills can be configured by the organization.
Reports, summaries, tables, charts, diagrams, email drafts, workflow outputs, and structured follow-up lists.
Aureink works with approved files and workspaces. Access can be configured by team, role, folder, workspace, task type, or Skill.
Yes. Depending on configuration, teams can keep records of inputs, steps, tool calls, approvals, and outputs for review and audit.
Aureink supports domestic public cloud, dedicated mainland compute, and private deployment for stricter data or compliance requirements.
Most teams do not. Aureink provides model access, compute, and orchestration. Dedicated models or custom infrastructure can be planned for special requirements.
You can download the installer anytime. To sign in, your email needs platform access approval (or an invite). After login, you must join or create an organization — Aureink does not offer a personal workspace.
Get started with Aureink
Choose the path that matches your role. Downloading the desktop app is usually the last step, not the first.
How will you get started?
Channel customers typically begin with an invite from their partner or organization owner.
I have an invite
You received a member or owner activation link from your organization or channel partner.
I want enterprise access
Decision-makers and pilots: request platform access, then create your organization in Console.
Explore first
Read how organizations, roles, Skills, and channel delivery work before you install.
Requires macOS 13 Ventura or later, or 64-bit Windows 10 1809 (build 17763) or later, so Aureink can run tasks reliably in your system’s built-in secure environment.
Organization membership is required. Industry delivery packs are opened through your channel partner or sales contact — not self-service from the download page.