Members & departments
Members and departments are the foundation of your org structure. Here you add members and organize departments, and departments are exactly where capability distribution lands — assign capabilities to a department, and members inherit them by department. The page is split into two tabs: “Members” and “Departments.”
1 · Overview
- Members — every person in the organization, including role (Owner / Member), department, and status.
- Departments — a single-level functional division, the assignment target for capability and knowledge base authorization.
2 · Member management
Key metrics: total headcount, Activated, Pending, Deactivated, and Seats (used / total).
〔Figure: the member list and the seats/headcount metrics at the top〕
Filters: quickly locate by status, role (Owner / Member), department, and keyword.
Common actions
| Action | Description |
|---|---|
| Add member | Fill in email, name, department, role |
| Edit info | Change name, department, or role |
| Deactivate / Restore | Suspend or restore a member’s use |
| Revoke a pending invite | Revoke an invite not yet accepted |
| View member detail | Last 30 days of usage (requests / tokens / cost and daily trend) |
The system has built-in self-protection: you can’t deactivate or demote yourself, and the organization must keep at least one owner.
3 · Invite members to join
- Invite others to join the organization with an invite link or QR code.
- When needed, you can reset the invite link; the old link expires immediately.
- The invited email must first have permission to use Aureink; when no seat is available, adding is blocked (with the prompt “the organization has no available seats”).
〔Figure: the invite link and QR code〕
4 · Department management
Maintain the org structure on the “Departments” tab (currently single-level departments):
- Create / rename / delete departments (a non-empty department can’t be deleted — move members out first).
- Bulk-import departments: download the XLSX template → fill it in → upload. An empty ID is treated as a new department; an existing ID is treated as a rename.
〔Figure: the Departments tab and the XLSX bulk-import entry〕
5 · Important notes
Important notes
- Seat cap: adding members is bound by the organization’s seat limit; exceeding it is blocked.
- Departments are where assignment lands: capability and knowledge base authorization is assigned to departments, and members inherit by department — plan departments first, then assign.
- Deactivation takes effect immediately: after a member is deactivated, their use is suspended right away.
Last updated · July 2026 ｜ Next: Agent audit →